Sales Policy

Effective Date: October 14, 2024

At Luxemajessty Shop, we aim to offer a seamless shopping experience with clear terms for our valued customers. Below are our sales policies, which govern all transactions made through our website.

1. Order Placement

  • All orders must be placed via our official website: luxemajessty.com.
  • Orders are confirmed once payment is successfully processed.
  • You will receive a confirmation email with the details of your purchase.

2. Payment Methods

  • We accept major credit cards, PayPal, and other secure online payment methods.
  • Payments are processed through encrypted and secure gateways to ensure the safety of your information.

3. Product Availability

  • All items listed on our website are subject to availability. In case an item is out of stock after placing an order, we will notify you promptly.
  • We offer both limited-edition pieces and restocked items regularly.

4. Pricing Policy

  • Prices are listed in USD and include applicable taxes.
  • Prices are subject to change without notice, but once an order is placed, the price at checkout is final.

5. Order Modifications

  • You may modify your order within 24 hours of purchase by contacting our support team at contact@luxemajessty.com.
  • Changes requested after 24 hours may not be accommodated due to the processing status.

6. Shipping and Delivery

  • We offer standard and expedited shipping options, with estimated delivery times available at checkout.
  • Once shipped, you will receive tracking information via email.

7. Sales Promotions and Discounts

  • Discounts and promotional offers cannot be combined unless explicitly stated.
  • Sale items are subject to availability and may have limited stock.

8. Order Cancellation

  • Orders may be canceled within 12 hours of placement. After this period, orders will proceed to processing and shipping.

9. Customs and Duties

  • For international orders, customers are responsible for any additional duties or taxes imposed by local customs.

10. Customer Support

  • For questions about your order or the sales process, please contact us at contact@luxemajessty.com or call (845) 651-0295.